I had my own issues with MotorSportsReg for this WGI event (I got charged in advance, and I've yet to get a refund) but after spending some time with Barb Luther at the track and listening to their plight, I'm a bit more empathetic. The system is new to them, and they're very apologetic about the issues, but they are enthusiastic that long-term these bumps will get smoothed out and it won't happen again. Trust me, there's no intent there, it's all a matter of misunderstanding and the learning process.

Send her a nice note with your issues and I'm sure she'll be glad to fix things.

Greg