Quote Originally Posted by John Nesbitt View Post
We all make mistakes - drivers and stewards. The trick is to recognize one's errors, learn from them, and not repeat them.

I distinguish "error" from something you might call "negligent error" - where a driver or steward does something that he should know is not permitted. That is worthy of sanction.
That is very true. I think the best outcome here is to have a valuable teachable moment.