Pretty much a known element of running at the Glen. Track flaggers DO NOT leave their station and go over the wall to assist a driver. If you're a sitting duck, it sucks huge to have to wait for the CFR truck(s) to make their way around. Another of the many quirks at the place.

As for bringing up race management.....I'll just throw out that I watched two laps of staying green at NHMS in the ITR/ITS/ITB group September '11 after Tom Kelly went head-on into the wall at the exit of T2 on the oval. Local waving yellow, only right at the incident, which happened on the opening lap. The first half of the field came around for lap 2 to find Tom's VW perpendicular to the track right on the line, about 8' from the wall, and the front 3rd of the car as shrapnel on every bit of track surface. Cars scattering and spinning everywhere to avoid him. It took until the end of lap 2 to throw a double yellow, the pace car was late getting out and ended up in the middle of the field, and the lap after that things mercifully went BFA.

Unfortunately, sometimes things like this happen.