Josh, good to see you.

I think I mentioned this you via email a while back but kudos to you again for helping us get past some of the issues with the CRB, and for pushing for publication of the Ops Manual. Classing cars is amazingly easy for the most part now that we hve rules, and it is very hard to go outside them.

In that regard, IT is vastly improved even over its "heyday" of 15 years ago.