Quote Originally Posted by pballance View Post
No wonder we loose so many entry level people to other racing organizations.........

Back to regularly scheduled programming and griping about Spec pinata's and production cars holding us up in the corners.....
Well, there are a number of reasons for that. Chief among them is the financial realities that people discover when they actually start racing, I bet.

But your point should not be lost, or minimized by such examples. Those examples only prove how important it IS to listen to the customer.

Of course, the customer often has conflicting goals, AND the customer often presents a myriad of inputs. But, when the customer is clear and has a unified voice, yeah, listen up.