Quote Originally Posted by Greg Amy View Post
And if there is, I let folks know that $25 and a simple form and you can get it resolved. And unless you're just being an a*****e you'll probably get the $25 back, regardless of the answer.

Dick, I think that time you were just having a bad day...or you allowed "that guy" get under your saddle (which you're very good at avoiding...)

GA
on the first point my advice is when you are told something is wrong you do not think is correct try, "i did not know that can you show me in the book where it explains that".

on the second point it is more than a bad day, working tech I often find competitors nervous, defensive and needy. there is a structural problem with the interaction that I wish I had a solution for.