Except I got bill after bill from Roz...I have a two family, and my mail often lands in places where I don't get it. So I get bills for something I never saw. I shouldn't have to write a letter, pick up the phone or ANYthing unless I'm asking to get involved.
And these days, the internet way is SO much easier and friendlier. Send me an email . Whatever, but don't send me bills with interest for a year.
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