The latest Fasttrack mentions that 90% of members are online... If this is the case why can't members make online requests in a forum type setting to the CRB? That way other members can give member input on all requests and the original requested can feel much better knowing (seeing) that the request they made was not lost. When the CRB responds with a desicion it co uld be posted right in that forum type setting. I would imagine this would also almost eliminate the CRB secretary position that must be currently tracking requests.

Raymond "we can complain all we want but we need to offer suggestions for improvement also" Blethen